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Support in
detail......
Here’s a more detailed list of the IT support
we could provide for you. It’s not an exhaustive list though,
so if you need help with something that's not included,
please contact us. (For details on how to get in touch,
please click here.)
PC-based work
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PC/printer
specification, installation and user training
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PC
troubleshooting, re-configuration, re-installation and/or
repair as required
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Printer
problem troubleshooting
Server-based work
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Server
specification, installation/configuration and user training
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Server
troubleshooting, re-configuration, re-installation and/or
repair as required
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Server
performance and configuration reviews
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System
design/structuring for effective management and ease of use.
Networking/Internet
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Specification and management of new network installations.
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Design and
management of upgrades to existing networks.
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Hub and
router installation and configuration.
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Design and
installation of network to internet connections
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Registration of new internet domain names and setup of web
site hosting
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Installation of internal email systems with connection to
internet email providers
IT Training
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On-site
user training in the use of desktop applications.
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System
management training
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Development
of bespoke training to meet business needs – e.g. induction
training for new staff
IT Management
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Management
of network/system upgrades and new installations
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Advice on
system management and development options
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Development
of policies for managing critical applications and ensuring
data consistency.
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Advice and
assistance in the development of new database systems and
associated specifications, including liaison with system
developers/implementers.
Other Services
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